Legal

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.

Last updated: March 19, 2026

TRD Media Group LLC ("we," "us," or "our") operates The Grand Moment platform at thegrandmoment.events. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website, marketplace, and related services.

1. Information We Collect

Information You Provide

  • Account information: Name, email address, and password when you create an account.
  • Business profile: Business name, description, service categories, photos, and contact details (for vendors).
  • Event details: Event type, date, guest count, venue preferences, and design inspiration when you submit an inquiry or use our planning tools.
  • Contact information: Name, email, and phone number when you reach out through our contact or inquiry forms.
  • Payment information: Payment details are collected and processed by Stripe. We do not store your full credit card number on our servers.
  • Photos and media: Venue photos, inspiration images, and portfolio content you upload to the platform.

Information Collected Automatically

  • Usage data: Pages visited, features used, and interactions with the platform.
  • Device information: Browser type, operating system, and screen resolution.
  • IP address: Used for security, rate limiting, and general geographic analysis.

2. How We Use Your Information

  • Marketplace matching: Connecting clients with vendors based on event needs, location, and preferences.
  • AI-powered features: Generating event vision mockups and design previews using the photos and descriptions you provide.
  • Communications: Sending quotes, contracts, invoices, RSVP invitations, and transactional emails related to your account and events.
  • Platform operations: Processing payments, managing accounts, providing customer support, and improving our services.
  • Security: Preventing fraud, abuse, and unauthorized access to the platform.

3. How We Share Your Information

We do not sell your personal information. We share information only in the following situations:

  • Stripe — Processes payments securely. Stripe has its own privacy policy at stripe.com/privacy.
  • Resend — Sends transactional and marketing emails on our behalf.
  • Replicate — Processes AI image and video generation requests. Uploaded photos may be sent to Replicate for processing; they are not stored permanently by Replicate.
  • Vercel — Hosts our platform and processes web requests.
  • Vendor-client connections: When you submit an inquiry, the relevant vendor receives your contact details and event information to respond to your request.
  • Legal obligations: We may disclose information if required by law, subpoena, or legal process.

4. Cookies and Tracking

We use session cookies to keep you signed in to your account. These are essential cookies required for the platform to function. We do not use third-party tracking cookies or advertising cookies.

5. Data Retention

  • Account data: Retained for as long as your account is active.
  • Event and inquiry data: Retained for the duration of the event planning process and for a reasonable period afterward for record-keeping.
  • AI-generated content: Vision mockups and generated media are retained while associated with an active project and may be deleted after the event concludes.
  • Deleted accounts: When you request account deletion, we remove your personal data within 30 days, except where retention is required for legal or financial record-keeping.

6. Your Rights

You have the right to:

  • Access your data: Request a copy of the personal information we hold about you.
  • Correct your data: Update or correct inaccurate information through your account settings or by contacting us.
  • Delete your data: Request deletion of your account and associated personal data.
  • Data portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at privacy@thegrandmoment.events.

7. Data Security

We protect your information using industry-standard security measures, including encrypted connections (HTTPS), hashed passwords, secure session tokens, and rate-limited authentication endpoints. No system is perfectly secure, but we take reasonable steps to protect your data.

8. Children's Privacy

The Grand Moment is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at privacy@thegrandmoment.events and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify registered users by email and update the "Last updated" date at the top of this page. Your continued use of the platform after changes take effect means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

TRD Media Group LLC
Email: privacy@thegrandmoment.events